We are regret to inform you that all goods sold are non-refundable or non-exchangeable. We do not accept change of mind returns or exchange.
You can always contact us for any questions at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, fruits, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on gift boxes, sale items, or gift cards.
All goods sold are non-exchangeable. We do not accept change of mind returns or exchange.